Privacy Policy – Heath Windows and Doors Ltd.

This privacy policy sets out how “Heath Windows and Doors Ltd” uses and protects any information that you give “Heath Windows and Doors Ltd” when you use this website.

“Heath Windows and Doors Ltd” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

“Heath Windows and Doors Ltd” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 7 March 2019

What We Collect

We may collect the following information:

    • Name and job title
    • Contact information including email address and telephone number
    • Demographic information such as postcode, preferences and interests
    • Other information relevant to customer surveys, quotations and/or offers

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
    • We DO NOT provide your information to any third parties.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data profiling and analysis

We use Google Analytics to analyse the use of our websites. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. This does not give us any information about you or from your computer. It helps us broadly to understand our audience demographics in terms of gender, age range, area and interests and how visitors behave on our site. Google will store this information. Google’s privacy policy is available at:

How We Use Online Advertising

Google Adwords.

We use Google AdWords Remarketing across the Internet to advertise to people who have already visited our site. AdWords remarketing will display relevant ads tailored to you based on what parts of the website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER. The cookie is used to say “This person visited this page, so show them ads relating to that page.” Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.” If you wish to opt out of Google remarketing you can adjust your preferences on this page.

Google allows advertising on its own networks and partner networks. This means our ads may pop up wherever you are on the internet. Google has many display partners including YouTube. You can find out more about Google Display Partners Here.

Facebook Remarketing.

We also use Facebook remarketing. This works in a similar way to Google in that it places a cookie on your device so that it knows when you visit our site. It does not collect data from you or see what is on your device. It helps us to understand who is visiting our site and what pages they visit. This helps us to respond to the needs of our customers. When you see an advert on Facebook, you can click on the three dots on the top right to change your preferences.

Facebook also has many ad partners including Instagram s you may see our ad in other places such as when you are watching a video.

You can also opt out of internet based advertising by visiting the Network Advertising Initiative page.

You may also adjust the settings on your own device. You can find information about Android and IOS Here.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit 105 Portmanmoor Road Industrial Estate, Cardiff, CF24 5HB

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


Please visit  to read your rights as a consumer.

Our Data Protection Officer can be contacted at

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